Privacy policy
Kitchwa Shop is the controller for personal information collected through this store. Contact: moussaimouss26@gmail.com. Postal address: Airport Way, Luton, LU2 9LY, United Kingdom.
What we collect
- Identity and contact details you give us at checkout or by email: name, email address, delivery address, and phone number if you choose to provide one.
- Order details: products bought, amounts paid, and delivery status.
- Technical data from essential cookies that keep the cart and checkout working, such as a session identifier.
Card numbers are entered on Shopify's checkout and are not stored on our servers.
Why we use it
- To take your order, take payment, deliver the goods, and handle returns. This is necessary for the contract.
- To answer your emails. This is our legitimate interest in running the shop, or a step you asked for before a contract.
- To meet tax and accounting duties. This is a legal obligation. We keep order records for 6 years.
- To send product news only if you subscribe. You can unsubscribe in any email. This is consent.
Who we share it with
We use Shopify to host the store and process checkout. We share the delivery name and address with the carrier that delivers your order. We do not sell personal information.
Cookies
The shop uses essential cookies so the basket and checkout work. If a non-essential cookie is used, the cookie banner will ask you first. You can refuse non-essential cookies.
Your rights
You can ask for a copy of your information, a correction, deletion, a restriction, or a copy to take to another service, and you can object to processing based on legitimate interests. Email moussaimouss26@gmail.com. You can also complain to the Information Commissioner's Office at ico.org.uk.
International transfers
Shopify may process information outside the United Kingdom. Where that happens, Shopify uses a transfer mechanism recognised by UK law, such as the UK extension to the EU-US Data Privacy Framework or standard contractual clauses with a UK addendum.